88nb Privacy Policy — Your Information Is Our Responsibility
The personal information of every player registered on the 88nb platform is stored with the highest level of security. This policy explains how your information is collected, used, and kept safe.
1. Introduction and Scope
88nb ("we", "our", "platform") operates an online gaming and betting service for players in Bangladesh. This privacy policy explains what information is collected about you when you use the 88nb website, create an account, deposit or withdraw funds, or contact our customer support — as well as how that information is used and under what circumstances it may be shared with third parties.
By registering with or using 88nb, you agree to the terms described in this privacy policy. If you disagree with any part of this policy, please stop using our services and contact us at [email protected].
2. Data Collection — What Information We Collect
Personally Identifiable Information
During account registration and the KYC verification process, we collect the following information:
- Full name (in Bengali and English)
- Date of birth and age verification details
- National ID (NID) or passport number
- Valid email address
- Mobile number (linked to bKash, Nagad, or Rocket account)
- Address and postal code
Financial and Transaction Information
To ensure secure financial transactions, we collect:
- bKash, Nagad, or Rocket account number (stored in masked form)
- Bank account details (for bank transfers)
- Deposit and withdrawal history
- Transaction amounts and date-time records
All financial information is protected by SSL encryption and is never sold to third parties.
Gaming Activity Information
The following is recorded automatically during platform use:
- Game play and betting history
- Win and loss records
- Bonus usage and wagering activity
- Session duration and activity patterns
- Preferred game categories and providers
Technical and Device Information
Information collected automatically while using the site:
- IP address and geographic location (country/division level)
- Browser type and version
- Device operating system
- Pages visited and session duration
- Referral source (how you arrived at the site)
3. Use of Information — For What Purposes
88nb uses collected information only for the following legitimate and transparent purposes. We do not use your information for any unauthorised purpose.
Completing registration, verifying identity, and ensuring secure login.
Completing deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
Resolving your issues and answering your questions via live chat and email.
Detecting suspicious activity and maintaining platform security.
Monitoring usage patterns to identify problematic behaviour and provide assistance.
Recommending games, bonuses, and offers based on your preferences, and improving your site experience.
We will not use your personal information for marketing purposes without your consent. You may opt out of promotional communications at any time.
5. Cookies and Tracking Technologies
88nb uses cookies and similar technologies to operate the website effectively. Cookies are small text files stored on your device.
Essential Cookies
These cookies are essential for maintaining login sessions, managing security tokens, and saving language preferences. Core site functionality is not possible without them.
Functional Cookies
Used to remember your preferred games, currency settings, and interface customisations. These cookies improve your experience.
Analytics Cookies
Collect anonymous statistics to help us understand which sections of the site are used most. This information never reveals your identity.
Cookie Controls
You can delete or block cookies through your browser settings. However, disabling essential cookies may limit some site functionality.
6. Data Security Measures
88nb applies industry-standard technologies and practices to protect your information. The key elements of our security framework are:
- SSL/TLS Encryption: All data exchanged between your browser and our servers is protected by 256-bit SSL encryption.
- Data Encryption: Sensitive data stored in our systems (passwords, payment details) is kept in encrypted form in the database.
- Two-Factor Authentication: Two-factor authentication (2FA) is available for additional account security.
- Firewall and Intrusion Detection: A real-time monitoring system instantly detects unusual activity.
- Regular Security Audits: Independent security experts regularly evaluate our systems.
- Staff Training: All our staff are trained on data privacy and operate under strict confidentiality agreements.
7. Data Retention
88nb does not retain your information longer than necessary. Retention periods are determined based on the type of service and legal requirements:
- Active Account Data: Full information is retained for as long as the account remains active.
- Closed Account Data: Certain information may be retained for up to 5 years after account closure due to legal and regulatory requirements.
- Financial Transaction Records: Transaction records may be retained for up to 7 years under anti-money laundering (AML) laws.
- Customer Support Communications: Live chat and email conversations are retained for a limited period for service quality improvement.
- Analytics Data: Anonymous usage statistics may be retained long-term, but they do not reveal your identity in any way.
Once the retention period ends, data is securely and permanently deleted or anonymised.
8. Your Rights
As a registered user of the 88nb platform, you enjoy the rights listed below. To exercise these rights, contact us at [email protected].
Right of Access
You may request a copy of the information 88nb holds about you at any time. We will provide the information within 30 days of receiving your request.
Right to Rectification
If any of your information is inaccurate or incomplete, you may request that it be corrected or updated. Some information can also be changed directly from your account settings.
Right to Erasure
After account closure, you may request deletion of information that is not legally required to be retained. Some information must be kept for a set period due to legal obligations.
Right to Object to Processing
You may object to the use of your information for marketing purposes. To opt out of marketing communications, use the "unsubscribe" link in any email or notify our support team directly.
When processing a rights request, we will first verify your identity. Complex requests may take up to 30 working days to respond to.
9. Protection of Minors
The minimum age to register with 88nb is 21. We do not knowingly collect any information relating to minors.
Age verification steps are taken at the time of registration. If evidence is found that a user is under 21, that account will be closed immediately and the associated information will be deleted.
If a parent or guardian suspects their child is using this platform, please contact us immediately at [email protected].
10. Policy Changes
88nb reserves the right to update this privacy policy from time to time. You will be informed of changes before they take effect through the following means:
- A prominent notice displayed on the website
- An update notification sent to your registered email address
- A change to the "Last Updated" date at the top of the page
For significant changes, notice will be given at least 14 days before they take effect. Continued use of the platform after changes have been made will be considered acceptance of the revised policy.
Previous versions are kept in archive form. Any previous version can be made available upon request.
11. Contact Us
Have a question about privacy?
If you have any questions, concerns, or requests related to this privacy policy, please get in touch with us. Our privacy team responds on all working days.
Email: [email protected]
24/7 Live Chat Support